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Contacted domain names

For a flawless operation of Industrial Edge, customers must enable access to the following domains to ensure the required connectivity between all Industrial Edge components. All services are using dynamic set of IP addresses and are subject to change at any time, so resolving the domain names and using the IP addresses within the proxy or firewall is not recommended. Since IE China has different domain names, use the China specific domains.


It is critical to whitelist the domains and disable SSL bumping if you are using a proxy. SSL bumping is also commonly referred to by several other names, such as TLS Interception.

Communication from IEM to IE Hub

Domain Usage
portal.eu1.edge.siemens.cloud Used by the IEM to synchronize information with the IE Hub, such as assigned IE Device applications.
portalhub.eu1.edge.siemens.cloud Used by IEM to download Docker images for IEM configurators (soon to be replaced by cr.eu1.edge.siemens.cloud).
portal-relay.eu1.edge.siemens.cloud Used to provide remote support for IEM OS
artifacts.eu1.edge.siemens.cloud Used to download generic artifacts such as firmware to the IEM.​
oss.eu1.edge.siemens.cloud Used to download information about OSS components, such as license files.
applications.eu1.edge.siemens.cloud Used to download IE Device applications to the IEM. This domain will be replaced by products.eu1.edge.siemens.cloud in the future.
products.eu1.edge.siemens.cloud Used to download IE Device applications to IEM.
cr.eu1.edge.siemens.cloud Used to download Docker image metadata
prod-eu-central-1-starport-layer-bucket.s3.eu-central-1.amazonaws.com Used to download Docker images. AWS ECR is used to host the images, this domain cannot be adjusted.
iehub.eu1.edge.siemens.cloud Used for communication between IEM Virtual and the IE Hub.
repo.portal.eu1.edge.siemens.cloud This domain is used by provision CLI and IEM Virtual to download the helm chart to install IEM.
license.eu1.edge.siemens.cloud Used for communication between Device Applications and IEHub for grant request.

Domain Service Usage
portal.cn1.edge.cloud-siemens.cn app-manager
edge-manager
portal-service
iels-deployment
onpremisedevicetypemanagement
onpremisefirmwaremanagement
Used by the IEM to synchronize information with the IE HUB, such as assigned IE Device applications.
portalhub.cn1.edge.cloud-siemens.cn
hub.cn1.edge.cloud-siemens.cn
Used by IEM to download Docker images for IEM configurators (soon to be replaced by cr.cn1.edge.cloud-siemens.cn).
artifacts.cn1.edge.cloud-siemens.cn onpremisedevicetypemanagement
onpremisefirmwaremanagement
Used to download generic artifacts such as firmware to the IEM.​
oss.eu1.edge.siemens.cloud app-manager
portal-service
Used to download information about OSS components, such as license files.
application.cn1.edge.cloud-siemens.cn portal-service Used to download IE Device applications to the IEM. This domain will be replaced by products.cn1.edge.cloud-siemens.cn in the future.
products.cn1.edge.cloud-siemens.cn portal-service Used to download IE Device applications to IEM.
cr.cn1.edge.cloud-siemens.cn app-manager Used to download Docker images.
iehub.cn1.edge.cloud-siemens.cn twin-service Used for communication between IEM Virtual and the IE Hub.
repo.portal.cn1.edge.cloud-siemens.cn
repo.cn1.edge.cloud-siemens.cn
This domain is used by provision CLI and IEM Virtual to download the helm chart to install IEM.


Interact with IE Hub using the browser

Domain Usage
*.iehub.eu1.edge.siemens.cloud IE Hub access point, with a prefix for each hub.
artifacts.eu1.edge.siemens.cloud Used to upload and download generic artifacts such as documentation.
oss.eu1.edge.siemens.cloud Used to upload and download OSS files for IE Device applications.
upload.applications.eu1.edge.siemens.cloud Used to upload IE Device applications to IE Hub. To be replaced by upload.products.eu1.edge.siemens.cloud.
applications.eu1.edge.siemens.cloud Used to download IE Device applications. To be replaced by upload.products.eu1.edge.siemens.cloud.
upload.products.eu1.edge.siemens.cloud Used to upload IE Device applications to IE Hub.
products.eu1.edge.siemens.cloud Used to download IE Device applications.

Domain Usage
*.iehub.cn1.edge.cloud-siemens.cn IE Hub access point, with a prefix for each tenant.
artifacts.cn1.edge.cloud-siemens.cn Used to upload and download generic artifacts such as documentation.
oss.eu1.edge.siemens.cloud Used to upload and download OSS files for IE Device applications.
application-upload.cn1.edge.cloud-siemens.cn Used to upload IE Device applications. To be replaced by upload-products.cn1.edge.cloud-siemens.cn.
upload-products.cn1.edge.cloud-siemens.cn Used to upload IE Device applications to IE Hub.
products.cn1.edge.cloud-siemens.cn Used to download IE Device applications to IE Hub.


Email sending domains

Domain Usage
siemens.com Notifications such as updates are distributed via the domain, e.g. noreply@siemens.com.

Domain Usage
siemens.com
edge.cloud-siemens.cn
cn1.edge.cloud-siemens.cn


Authentication flow to IE Hub

Domain Usage
siemens-00035.eu.auth0 Authentication domain of the Auth0 tenant used to authenticate the user.
login.siemens.com Used to display the login page to the user.
cdn.login.siemens.com Used to load static content, such as images.
cdn.auth0.com Used to load static content, such as images.
cdn.eu.auth0.com Used to load static content, such as images.

Domain Usage
siemens-00177.eu.auth0.com Authentication domain of the Auth0 tenant used to authenticate the user.
login.siemens.com Used to display the login page to the user.
cdn.login.siemens.com Used to load static content such as images.
cdn.auth0.com Used to load static content such as images.
cdn.eu.auth0.com Used to load static content such as images.