Connectivity Check¶

Clicking the "Connectivity Check" tile opens the Connectivity window.

iem_connectivity

By default, this window displays the following option:

Industrial Edge Management (Primary Check)

Hovering over the ? icon next to each option provides more information about this feature.

Run connectivity check¶

Clicking the Run connectivity check button will trigger a real-time test of the connection with the IEM. You will then see a response according to the connectivity status, indicating whether it was successful or not.

An example of success response shown below along with the Download full report button.

An example of error response shown below along with the Download full report and Retry buttons.

Download full report¶

Clicking the Download full report button generates and downloads a comprehensive diagnostic report. This report includes detailed information, such as specific error messages and the response data exchanged between the Industrial Edge Device and IEM, regardless of whether the connectivity check succeeded or failed.

Retry¶

If a connectivity check fails, clicking the Retry button will allow you to run the connectivity test again without restarting the entire process. Clicking this button performs the same connectivity check again using the previously selected options, helping you to verify whether the connection issue was temporary or whether any network changes have resolved the problem.

NOTICE

Diagnostic results may be influenced by your network configuration, including (but not limited to) the following factors:

IP address spoofing settings
Proxy server configurations
Access Control Lists
Network routing or topology
Firewall settings
NAT/PAT configurations

Consider these aspects when evaluating diagnostic results. For the detailed report user can download the diagnose report.

NOTICE

The Connectivity Check feature is available in IEDK v1.26.0-5 or later. The enhanced UI for Connectivity Check is available starting from IEDK v1.27.0-5.