Skip to content

Updating the Industrial Edge Management Virtual

Prerequisites

  • Industrial Edge Management Hub Access.
  • Active internet connection during update.

Procedure

To update the Industrial Edge Management Virtual, follow these steps:

  1. Navigate to the Industrial Edge Hub and download the latest SWU file from the "Download Software" menu.

    SWU File Download

  2. From the Launchpad UI, navigate to "Service & Maintenance".

  3. Navigate to "Software Update".

  4. Upload the SWU file via the "Upload file..." button.

  5. Check the box to confirm that you have taken a snapshot before proceeding with the update.

  6. Click "Update".
    Once the swu package is uploaded, the update process will start automatically.
    The system reboots.

    NOTICE

    Cancel update process
    Click the "Cancel" button to cancel the update if necessary.
    A prompt will appear to confirm the cancellation.
    The result is a rollback of all changes and a reboot.

Check Update Status

On the Service and Maintenance main page, check the status of the last update under "Recent Activities".

Software Update Reboot

Consecutive Update Order

According to our to our general update strategy, the Industrial Edge Management Virtual ensures system consistency and stability through a sequential update process that only allows updates from one version to the next. This methodical approach significantly reduces the likelihood of compatibility issues by ensuring that all components and dependencies remain in sync.

Updating is streamlined using the SWU file; this process automatically and seamlessly updates the IEM application and all associated components to the specified versions.

Updates to the same version are not supported and will not be performed by the software.

Version compatibility

If the version you are updating does not match the version you are running, you will see the following error message in the update logs:

Software Update Version Compatibility Error

Cancellation and errors during the update process

If an error occurs during the update process, the system automatically stops the process and reverts to the previous version. This ensures the reliability and continuity of the Industrial Edge Management Virtual System, minimizing operational disruptions. In addition, users can manually trigger this rollback by pressing the cancel button.